Accessibility Statement
Last updated: 29th November 2025
Quick Navigation
Important: Physical Campsite Accessibility
We are NOT an accessible campsite and cannot offer full disabled facilities.
As an outdoor camping environment on a working farm, our site has significant limitations:
- No accessible shower facilities available
- Uneven terrain — challenging for wheelchair users
- Grass/gravel pathways — may become muddy in wet weather
- Considerable distances between facilities
What We Can Offer
While we have physical limitations, we will always do our best to assist wherever possible:
- Assistance from our friendly staff where possible
- Pitches closer to facilities upon request (subject to availability)
- Registered assistance dogs welcome at no extra charge
- Pre-arrival consultation to discuss your specific needs
Assistance Dogs: See our Site Rules for pet policy details.
Contact & Assistance
Have accessibility questions or need to discuss requirements for your stay?
Website Accessibility Features
Keyboard Navigation
Full support using Tab, Enter, and Arrow keys
Screen Reader Compatible
Tested with NVDA, JAWS, VoiceOver
Color Contrast
WCAG AA contrast ratios (4.5:1 minimum)
Alternative Text
Descriptive alt text on all images
Responsive Design
Mobile-friendly, resizable up to 200%
Clear Form Labels
Descriptive labels and error messages
Consistent Navigation
Skip links and landmark regions
WCAG 2.1 AA Partial
Working towards full compliance
Known Limitations
Despite our efforts, some limitations currently exist:
- Third-party booking: Yapsody checkout has some aspects beyond our control
- PDF documents: Some may not be fully accessible (alternatives in progress)
- Video content: Not all videos have captions/audio descriptions yet
Complaints Procedure
- 1Email [email protected] with "Accessibility Complaint" as subject
- 2We'll acknowledge within 2 business days
- 3Full response within 10 business days
- 4If unsatisfied, contact EASS
Technical Details
Technologies Used
Assessment (29th November 2025)
Tested with axe DevTools, WAVE, Lighthouse, NVDA, and VoiceOver. Quarterly audits ongoing.
Planned Improvements
- • Live chat with accessibility support (Q2 2026)
- • Video walkthroughs with captions (Q2 2026)
- • Downloadable campsite map (Q1 2026)
- • User-adjustable text size (Q3 2026)