Terms & Conditions

    Last updated: 29th November 2025

    1. Acceptance of Terms

    By making a booking, you agree to comply with these Terms and Conditions.

    2. Booking & Payment

    Bookings are made through our ticketing partner Yapsody. Full payment is required at booking. The person booking must be 18+ years old.

    3. Cancellation Policy

    See our Refund Policy for full details on cancellations and refunds.

    4. Your Responsibilities

    You are responsible for the behavior of your party, following site rules, and any damage caused. See Site Rules.

    5. Limitation of Liability

    We are not liable for loss/damage to personal property. We recommend travel insurance. Nothing excludes liability for death/injury caused by negligence.

    Contact Us

    Questions? Email [email protected] or call +44 (0) 7393 463338 (Mon-Fri 9am-5pm GMT)